.chatbot-toggle-btn{position:fixed;bottom:30px;right:30px;width:65px;height:65px;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border-radius:50%;box-shadow:0 8px 30px rgba(102,126,234,0.4);cursor:pointer;z-index:9998;display:flex;align-items:center;justify-content:center;transition:all 0.3s ease;border:none;animation:pulse 2s infinite}.chatbot-toggle-btn:hover{transform:scale(1.1);box-shadow:0 12px 40px rgba(102,126,234,0.5)}.chatbot-toggle-btn.active{background:linear-gradient(135deg,#f87171 0%,#dc2626 100%)}.chatbot-toggle-btn .bot-icon{width:35px;height:35px;border-radius:50%;background:white;display:flex;align-items:center;justify-content:center;font-size:1.4rem;transition:all 0.3s ease}.chatbot-toggle-btn .close-icon{display:none;color:white;font-size:1.8rem}.chatbot-toggle-btn.active .bot-icon{display:none}.chatbot-toggle-btn.active .close-icon{display:block}@keyframes pulse{0%,100%{box-shadow:0 8px 30px rgba(102,126,234,0.4)}50%{box-shadow:0 8px 30px rgba(102,126,234,0.6),0 0 0 15px rgba(102,126,234,0.1)}}.chatbot-notification-badge{position:absolute;top:-5px;right:-5px;width:24px;height:24px;background:#ef4444;border-radius:50%;display:flex;align-items:center;justify-content:center;color:white;font-size:.75rem;font-weight:700;border:3px solid white;animation:bounce 1s infinite}@keyframes bounce{0%,100%{transform:translateY(0)}50%{transform:translateY(-5px)}}.chatbot-window{position:fixed;bottom:110px;right:30px;width:380px;height:600px;background:white;border-radius:20px;box-shadow:0 15px 60px rgba(0,0,0,0.2);z-index:9999;display:none;flex-direction:column;overflow:hidden;animation:slideUp 0.3s ease}.chatbot-window.active{display:flex}@keyframes slideUp{from{opacity:0;transform:translateY(30px)}to{opacity:1;transform:translateY(0)}}.chatbot-header{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);color:white;padding:1.2rem;display:flex;align-items:center;justify-content:space-between}.chatbot-header-info{display:flex;align-items:center;gap:.75rem}.chatbot-avatar{width:45px;height:45px;border-radius:50%;background:white;display:flex;align-items:center;justify-content:center;font-size:1.5rem;animation:rotate 3s linear infinite}@keyframes rotate{0%,100%{transform:rotate(0deg)}25%{transform:rotate(-10deg)}75%{transform:rotate(10deg)}}.chatbot-header-text h4{margin:0;font-size:1.1rem;font-weight:700}.chatbot-header-text p{margin:0;font-size:.85rem;opacity:.9}.chatbot-status{width:10px;height:10px;background:#10b981;border-radius:50%;display:inline-block;margin-right:5px;animation:blink 2s infinite}@keyframes blink{0%,100%{opacity:1}50%{opacity:.5}}.chatbot-messages{flex:1;overflow-y:auto;padding:1.5rem;background:#f8fafc;scrollbar-width:thin;scrollbar-color:#667eea #f1f5f9}.chatbot-messages::-webkit-scrollbar{width:6px}.chatbot-messages::-webkit-scrollbar-track{background:#f1f5f9}.chatbot-messages::-webkit-scrollbar-thumb{background:#667eea;border-radius:10px}.message{margin-bottom:1rem;display:flex;animation:fadeIn 0.3s ease}@keyframes fadeIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.message.bot{justify-content:flex-start}.message.user{justify-content:flex-end}.message-content{max-width:75%;padding:.75rem 1.1rem;border-radius:16px;font-size:.9rem;line-height:1.5;position:relative}.message.bot .message-content{background:white;color:#1f2937;border-bottom-left-radius:4px;box-shadow:0 2px 8px rgba(0,0,0,0.05)}.message.user .message-content{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);color:white;border-bottom-right-radius:4px}.message-time{font-size:.7rem;opacity:.6;margin-top:.3rem;display:block}.typing-indicator{display:none;padding:.75rem 1.1rem;background:white;border-radius:16px;max-width:75px;box-shadow:0 2px 8px rgba(0,0,0,0.05)}.typing-indicator.active{display:block}.typing-dots{display:flex;gap:5px}.typing-dots span{width:8px;height:8px;background:#94a3b8;border-radius:50%;animation:typing 1.4s infinite}.typing-dots span:nth-child(2){animation-delay:.2s}.typing-dots span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-10px);opacity:1}}.quick-replies{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem}.quick-reply-btn{padding:.4rem 1rem;background:white;border:2px solid #667eea;border-radius:25px;color:#667eea;font-size:.8rem;font-weight:600;cursor:pointer;transition:all 0.3s ease}.quick-reply-btn:hover{background:#667eea;color:white;transform:translateY(-2px)}.chatbot-input-area{padding:1rem;background:white;border-top:1px solid #e5e7eb}.chatbot-input-wrapper{display:flex;gap:.5rem;align-items:center}.chatbot-input{flex:1;padding:.75rem 1rem;border:2px solid #e5e7eb;border-radius:25px;font-size:.9rem;transition:all 0.3s ease}.chatbot-input:focus{outline:none;border-color:#667eea;box-shadow:0 0 0 3px rgba(102,126,234,0.1)}.chatbot-send-btn{width:45px;height:45px;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border:none;border-radius:50%;color:white;font-size:1.1rem;cursor:pointer;transition:all 0.3s ease;display:flex;align-items:center;justify-content:center}.chatbot-send-btn:hover{transform:scale(1.1)}.chatbot-send-btn:disabled{opacity:.5;cursor:not-allowed}.chatbot-footer{padding:.5rem 1rem;text-align:center;font-size:.75rem;color:#9ca3af;background:#f9fafb}#cbFeedbackPanel{display:none}#cbGuestEmailScreen{display:none}@media (max-width:480px){.chatbot-window{width:calc(100vw - 20px);height:calc(100vh - 90px);bottom:80px;right:10px;left:10px;margin:0 auto}.chatbot-toggle-btn{bottom:20px;right:20px;width:60px;height:60px}}